FAQ

FAQ


There are a few things you can do to help us both out before our arrival:

 

  • Make sure you’ve given us instructions on how to enter your home, as well as any keys/codes.
  • Pick up any items that are lying around as well as documents like bills.
  • Secure your valuables. No, we’re not planning on taking them, but it’ll make us both feel better!
  • Put your pet(s) in a safe spot.
  • Let us know about any areas that need special attention.

 

Q: Do I need to be there during the cleaning?


No, you don't. In reality, most of our clients have busy schedules and book us especially because they need to be outside during the time we're working. We can do a more efficient job when we can be left alone to work with no interruptions. 


Q: How much will you clean?


Just as much or as little as you'd like. Just want the floors done? We could do it. Want the whole home in addition to the garage sparkling? We can do this also.


Q: Are your services pet-friendly?


Yes they are. We recognize that as a pet owner you may have a bit extra to wash. Just let us know during our consultation, and when we arrive to do the job be sure your pet is in a safe location so that there are not any issues.


Q: What should I do with my pets during the cleaning?


That's up to you. We do ask that your pets be out of the way so we're not stepping on any tails, however in the event that you'd like to shut them in a bedroom or take them out together with you personally, we could work with either. Just let us know where your pet is before we arrive so we are prepared.


Q: Will you move furniture to clean behind and underneath?


Within reason. Heavy antique bits will probably not be touched but kitchen dining tables, etc.. will. But as always, if you request it specifically we will be sure it gets done.


Q: Do you provide supplies?


Yes! Cleaning supplies are included in our pricing so you don't need to worry about stocking them. We only utilize the very best products that help us get the job done properly.


Q: What does “green house cleaning” mean?


Green cleaning means that we don't utilize unnatural products. Our cleaners are all made from natural ingredients and are totally biodegradable.


Q: Do you use green cleaning products?


Yes, all of our goods are green. They're safe for you to breathe and get so your house will be a much healthier environment than if we were using chemicals.


Q: Do you provide free estimates?


Yes we do! Our commitment to our clients begin with free, no-obligation estimates.


Q: How do I book an appointment?


That’s easy—simply give Capital Cleaning Services, Inc. a call or send us an email to speak with one of our dedicated team members. They’ll set you on the right track to getting a free estimate and the best cleaning services you’ve ever had!

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